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Ep 389: Show Respect, Get Respect with Gregg Ward
Let's explore the profound impact of respect in the corporate realm with Gregg Ward as he unveils the hidden dynamics that shape team performance and morale. He delves into the critical role of respect in driving motivation, enhancing customer satisfaction, and fostering a harmonious work environment.
Discover why respect is the cornerstone of a thriving business as Gregg illuminates how a toxic workplace culture, devoid of respect, can have a staggering impact on employee retention and customer contentment. He unravels the science behind respect, shedding light on the release of oxytocin—the 'love hormone'—and its transformative effect on relationships.
Tune in to gain invaluable insights into implementing a culture of respect in your workplace. Learn how understanding the neurological underpinnings empowers leaders to create environments where individuals thrive. Find out how prioritizing respect can lead to a happier, more productive workforce and satisfied clientele. Gregg offers a compelling blueprint for leaders to cultivate an atmosphere of respect that transcends mere professionalism, so don't miss this episode.
Episode Highlights:
02:00 - So, we as employers have to realize that treating our employees with disrespect has huge implications not only for that individual employee, but also for how they treat their colleagues and how they treat their customers. So, all of our research tells us that if you have a culture where people treat each other with respect, that is going to have some significant positive bottom line impacts all the way from customer satisfaction, all the way to retaining your best and your brightest people.
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